The DWP GEC called a Zoom meeting 10th January to discuss problems of staffing and work pressures. There was plenty of talk but absolutely no proposals put forward for doing anything about the situation.
Martin Cavanagh (group president) opened the meeting, which he described as part of a process of engagement. He said last year the GEC asked members to comment on the staffing situation etc. The common theme of the responses was the effect of the staffing crisis on members’ health, mental wellbeing, work pressures and the service to claimants. The response from members justified the union’s demand for an extra 30,000 staff.
The responses formed a 57-page dossier which had been put to departmental management and politicians. Senior management refused a request to discuss the dossier and no meeting with departmental officials is expected until 19 February.
Martin Cavanagh said where do we go from here? His answer was to call members meetings and ask members what they are prepared to do. He said we are “at the cusp of rising to the challenge” and then went on to list all the difficulties of doing anything which involves industrial action.
The BLN is not opposed to members’ meetings. On the contrary we want to involve members in a serious staffing campaign. But a leadership doesn’t wait to be told what to do – it puts proposals to members covering the demands we are making; it outlines a strategy for securing these demands and seeks members support.
At a Group Executive meeting before Christmas BLN supporters put forward a staffing campaign strategy. The Left Unity group leadership refused to accept it for discussion – the strategy we proposed is reproduced at the end of this article. Left Unity had no strategy of their own then, and they still do not have a strategy now.
No proposals of any kind were put to the Zoom meeting – a wasted opportunity. They have no proposals to put to members’ meetings. This a leadership of All Talk and No Action.
Motion on Group “Protect DWP staff and claimants” campaign
The Group Executive Committee (GEC) notes the dossier submitted to DWP, outlining the concerns expressed by PCS members in DWP group about the impact of inadequate staffing to the health and wellbeing of DWP staff, as well as to the quality of the service provided, and to the health of those relying upon DWP services.
While the response in the press and in Parliament has been favourable, if muted, comments by Stephen Timms, MP and chair of the Work and Pensions Select Committee, and by other MPs indicate that they are sufficiently concerned to ask questions of ministers in Parliamentary committee meetings, not sufficiently to urgently call for major new recruitment to DWP.
In fact, the GEC notes, the government’s official plan is to reduce the headcount of the UK civil service by 66,000 by 2030. National negotiators at Cabinet Office level are far too complacent, believing that the impending 2024 General Election means these plans will never see the light of day. This is delusional, given Rachel Reeves’ plans to limit tax and spending if Labour take power.
The GEC further notes that the most recent publicly available figures suggest that Departmental staffing has fallen by more than 4,000 full time equivalents in the 18 months from April 2022 (81,228) to October 2023 (77,163). There has been no corresponding fall in workloads, and DWP senior leaders argument that they are recruiting is simply insufficient to fill the gaps.
The GEC therefore instructs group officers as follows:
- That agitational material be prepared for and distributed to all DWP offices, targeted to the key work areas in each office, and using where appropriate anonymised material gathered for the dossier, to emphasise the need for staff, the impact to claimants of too few staff and the need for a serious campaign on staffing and workloads.
- That this material links recruitment issues to low pay, especially AOs who will once again be earning minimum wage this April.
- That dedicated material also be produced addressing the concerns of all managerial grades – especially EO and HEO Team Leaders –who are also being failed by the current staffing problems, including extensive open ended use of TDA instead of opportunities for substantive internal promotion, urging them to join the union and to join the PCS staffing campaign.
- That group officers draw up and present for scrutiny and review by a GEC in January 2024 a detailed campaign plan that moves the group towards opening a legitimate trade dispute with DWP over staffing, and which takes account any information we have about the timescales of the pending national re-ballot on pay, pensions, redundancy rights and a compulsory redundancy guarantee.
- This strategy should also include avenues to build further media pressure and clear political demands to be placed on the Labour Party, in line with PCS group and annual delegate conferences, to eliminate sanctions, to improve frontline services to all claimants and to eliminate discrimination against and improve support for disabled claimants.
- That any Group Officer who addresses the rearranged all-members on 10th January focuses upon the slowness of DWP’s response to our legitimate concerns, the need for a vigorous campaign, and the reality that forcing such a change will likely require strike action, that our leverage in such action is greater in a General Election year, and lays out the steps the Group Officers are taking to prepare sufficient resources to mount and win such a campaign.
- That contact with organisations representing DWP claimants is made in advance of any ballot on staffing, to discuss how claimants’ organisations might support such a ballot, and how we might coordinate messaging, public activity such as media work, political pressure, protests and other methods to maximise the profile of the campaign.